Best for
Client, project, matter, and deal records in Outlook
Alternatives
The Missive alternative for Outlook records, not shared inbox collaboration.
If you need internal comments, assignments, and coordinated replies, Missive fits. If you need sent-mail capture, filing, and a complete export-ready Outlook chronology, MailLedger fits better.
Workflow
Works in the Outlook folders and chronology people already use
Philosophy
Preserve the full working record in one place
Side-by-side comparison
What changes when the record stays in Outlook.
The point is not that one product is universally better. The point is choosing the workflow that matches the job your team actually has to do.
Best for
Missive
Shared inbox collaboration, internal comments, and coordinated replies
MailLedger
Client, project, matter, and deal records in Outlook
Price
Missive
Team subscription with seat-based pricing
MailLedger
Starter from $5.99 per month
Privacy
Missive
Separate collaboration workspace tied to shared inboxes and conversations
MailLedger
Metadata-based filing inside Microsoft 365 workflows
Workflow
Missive
Shared inboxes, comments, assignments, and team reply flow
MailLedger
Works in the Outlook folders and chronology people already use
Philosophy
Missive
Coordinate the reply workflow
MailLedger
Preserve the full working record in one place
Bottom line
Choose Missive for shared inbox coordination. Choose MailLedger for the record.
Missive is the right choice when the mailbox itself is the team workspace and people need to comment, assign, and reply together. MailLedger is the right choice when the mailbox must become a dependable Outlook record that captures incoming and sent mail, stays filed by client or project, and can be exported without reconstruction.
Switching
Switch without rebuilding your workflow.
- Choose Missive if the mailbox itself is the collaboration workspace.
- Choose MailLedger if Outlook needs to stay the system of record instead of becoming a separate collaboration inbox.
- Choose MailLedger if the payoff is a cleaner chronology you can export or hand off later.
Choose MailLedger when you need
- Keeping incoming and sent mail in one Outlook chronology
- Teams that file by client, project, matter, account, or deal
- Handoffs where the next person needs the whole thread history fast
- Export-ready records for review, disputes, audits, or external sharing
Missive may still fit if you mainly need
- Shared inbox collaboration with comments, assignments, and team replies
- Support, sales, or operations teams that work directly in a common mailbox
- Organizations that want email to behave like a team coordination workspace
Related pages
Keep evaluating from the right angle.
Common questions
Questions people ask before switching from Missive.
Is MailLedger a replacement for Missive?
Only if the main problem is record completeness. Missive is built around shared inbox collaboration. MailLedger is built around Outlook filing, sent-mail capture, and export-ready chronology.
When should a team choose Missive instead of MailLedger?
Choose Missive when the team needs to collaborate directly in the inbox, assign conversations, and manage replies together. Choose MailLedger when the team needs a durable record that stays organized inside Outlook.
Does MailLedger try to replace shared inbox tools?
No. MailLedger is not trying to be a team chat or shared inbox layer. It is for people who already use Outlook and need a cleaner, more complete record of the work that passes through email.
Pricing
Start free. Keep the record in Outlook.
Every plan starts with a 14-day free trial. Card required. Cancel before renewal and pay nothing.
Starter
File email and keep replies in the Outlook folders you already use.
$5.99/month
14-day free trial. Card required.
Best for solo users, owner-led businesses, and lean teams that need a clean record without changing workflow.
- Smart filing inside Outlook
- Send & File for replies
- Fast folder search
- Outlook web and desktop
Pro
Everything in Starter, plus exports when the record needs to leave Outlook.
$15.99/month
14-day free trial. Card required.
Best for audits, disputes, client reviews, and any workflow that needs a portable record.
- Everything in Starter
- One-click PDF export
- One-click CSV export
- Shareable audit trail
Capability
Starter
Pro
Autofile conversations into Outlook folders
Included
Included
Keep sent mail in the same record
Included
Included
Fast folder lookup in Outlook
Included
Included
Portable PDF export
-
Included
Portable CSV export
-
Included
Billing runs through Stripe after your trial. Cancel anytime.
Team rollout
Need centralized deployment or billing-owner approval?
Self-serve works for individual buyers. MailLedger can also be rolled out through the Microsoft 365 admin center for larger teams and controlled deployments.